Legal and policy
Support
Support scope, routing, response expectations, and request types.
Do not use this website, application, dashboard, form, or service for medical emergencies, safety emergencies, crisis situations, or urgent support needs. For emergencies, contact local emergency services or an appropriate licensed professional.
Support scope
- General site access and navigation questions.
- Bug reports, broken links, page errors, and account or access questions where applicable.
- Accessibility issues and remediation requests.
- Privacy, deletion, export, correction, DPA, and BAA requests.
- Security reports and responsible disclosure notices.
Response expectations
Support is handled by email. Response timing depends on request type, project status, severity, and any written service terms for the relationship. General support email is not monitored as an emergency channel.